Grievance Forms and Policies Forms QUFA Inquiry Intake Form (PDF) QUFA Online Inquiry Intake Form Policies QUFA Protocol Regarding Representation: Carriage, Confidentiality, Disclosure, Duty of Fair Representation and Referral to Arbitration (March 2021) Grievance Appeals Policy (March 2021) Protocol: Handling of Grievance Inquiries by QUFA Council of Representatives (March 2021)